These Terms of Service ("Terms") form a legally binding agreement between you and AJ1801 Ltd, trading as ThePoint ("ThePoint", "we", "us" or "our"), a company registered in England and Wales under company number 08269848, with its registered office at 7 Bell Yard, London, England, WC2A 2JR.
By accessing the-point.uk, engaging us for consulting services, downloading or installing our SharePoint apps, or purchasing a licence, you agree to be bound by these Terms. If you do not accept them, you must not use the website or our services.
Quick summary - not legally binding. We provide Microsoft 365, SharePoint and Power Platform consulting services and sell annual licences for SharePoint apps. We aim to be fair, clear and predictable. The detail below explains how we work, what's included, and where our responsibilities begin and end.
Contents
In these Terms:
You may use the-point.uk for lawful purposes only. The content on our website, including text, graphics, screenshots, case studies and logos, is provided for general information about our services and is not a substitute for professional advice on your specific Microsoft 365 environment.
You agree not to:
We do not guarantee that the website will always be available or uninterrupted. We may suspend, withdraw or restrict the website without notice for maintenance, security or commercial reasons.
We provide specialist consulting services across Microsoft 365, SharePoint, the Power Platform, Nintex K2 Cloud and Unily. Engagements are typically delivered on a retained (fractional) basis, with a defined number of senior consulting hours per month, or as a fixed-scope project against an agreed statement of work.
The specific deliverables, timelines, assumptions and exclusions for each engagement are set out in a written Order or statement of work. Where there is any conflict between these Terms and a signed statement of work, the statement of work prevails for that engagement.
To enable us to deliver effectively, you agree to:
Delays or non-availability on your side may affect the timeline and, in the case of fixed-scope work, may result in additional charges at our standard rates.
Retained hours are allocated each calendar month and, unless expressly stated in your Order, do not roll over to the following month. Retained engagements have a minimum initial term of three (3) months and continue thereafter on a rolling monthly basis until terminated by either party with thirty (30) days' written notice.
Changes to scope, deliverables or timelines are agreed in writing and may incur additional fees. We will not commence chargeable change work without your written approval.
Subject to payment of the applicable fees, ThePoint grants you a non-exclusive, non-transferable, non-sublicensable right to install and use the Apps on a single Microsoft 365 Tenant for the duration of the Subscription Term. The Licence covers internal business use only and is tied to the headcount tier you have purchased.
You must not, and must not permit any third party to:
We continually improve the Apps and may release updates that change functionality, appearance or technical requirements. We test against the current Microsoft 365 commercial environment but cannot guarantee compatibility with every customisation, third-party add-in or future Microsoft change. Where Microsoft introduces a breaking change, we will use reasonable efforts to release a compatible update within a reasonable period.
Registered charities and not-for-profit organisations may be eligible for a discount. To qualify, you must provide proof of registered charity status at the point of purchase. Discounts are applied at our discretion and are not available retrospectively.
Where we offer a free trial of the Apps, you may install and evaluate the Apps on a single non-production Microsoft 365 Tenant for the trial period stated at the point of activation. Trial Licences are provided "as is" and without any warranty, support obligation or service level commitment.
At the end of the trial period, the Apps will deactivate or you will be required to purchase a paid Licence to continue use. Continued use of the Apps after the trial period without a paid Licence is a breach of these Terms.
Free discovery calls and demos are provided to help you understand whether our services or Apps are a fit for your environment. Information shared during such calls is general guidance and does not constitute a binding recommendation, fixed quotation or a contract for delivery.
Fees for Consulting Services are set out in your Order or statement of work. Fees for Licences are as displayed on our website at the time of purchase or as quoted to you in writing. All fees are exclusive of VAT, which will be added at the prevailing UK rate where applicable.
We reserve the right to charge interest on overdue invoices at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998, plus reasonable recovery costs. We may also suspend Consulting Services or deactivate Licences where invoices remain unpaid more than thirty (30) days past due.
You are responsible for any taxes, duties or charges imposed by any jurisdiction outside the UK in connection with your purchase, other than taxes on our income.
Annual Licences do not renew automatically. To continue using the Apps beyond your current Subscription Term, you must confirm and purchase a renewal at least thirty (30) days before the existing Subscription Term ends. We will contact the email address registered against your account ahead of the renewal date with pricing for the next term.
If a renewal is not purchased before the end of the Subscription Term, your Licence will lapse, the Apps will deactivate on your Tenant, and you will lose access to updates, new versions and support. Continued use of the Apps after the Subscription Term has ended without a paid renewal is a breach of these Terms.
Because Licences do not auto-renew, no cancellation action is required if you do not wish to continue. Simply do not purchase a renewal. If you wish to confirm in writing that you will not be renewing, you may email info@the-point.uk from the email address registered against your account. You retain access to the Apps until the end of your current Subscription Term.
Licence fees are non-refundable once the Subscription Term has commenced, except where required by law or expressly agreed by us in writing. This reflects the immediate provision of digital content and the ongoing cost of supporting your Tenant. Pre-paid retained hours that have not been consumed at the point of cancellation are non-refundable but may, at our discretion, be applied to alternative work within the notice period.
Where you purchase as a consumer (rather than for business use), you have certain statutory rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015. By installing or activating the Apps, you expressly request that we begin supply immediately and acknowledge that you will lose your right to cancel under the regulations once supply has begun.
All intellectual property rights in the Apps, our website, our methodologies, frameworks, templates and pre-existing materials are and shall remain owned by ThePoint or our licensors. Nothing in these Terms transfers ownership of those rights to you.
Where we deliver custom development under a statement of work, ownership of bespoke deliverables transfers to you on full payment of the relevant fees. This transfer does not include any pre-existing materials, third-party components or generic methodologies, which remain owned by ThePoint or the relevant third party and are licensed to you on a perpetual, non-exclusive basis to the extent necessary to use the bespoke deliverables.
You retain all rights in any data, content, branding or materials you provide to us. You grant us a non-exclusive licence to use such materials solely for the purpose of delivering the services.
We may, unless you tell us otherwise in writing, refer to you as a customer and describe the work delivered (in anonymised form where appropriate) for marketing and credentials purposes.
Where we process personal data on your behalf, we do so as a data processor in accordance with the UK GDPR and the Data Protection Act 2018. Our handling of personal data is described in our Privacy Policy. For engagements involving meaningful processing of personal data, we will enter into a separate data processing agreement on request.
Each party will keep confidential any non-public information disclosed by the other in connection with these Terms, will use it only for the purposes of performing this agreement, and will protect it with at least the same degree of care it uses for its own confidential information. This obligation survives termination for a period of three (3) years.
Where you grant us administrative access to your Microsoft 365 Tenant, we use it strictly for the purpose of delivering the agreed services. Access is revocable by you at any time, and we will return or remove our credentials promptly on request or at the end of the engagement.
We warrant that the Consulting Services will be performed with reasonable skill and care by suitably qualified personnel. We warrant that the Apps will, in all material respects, conform to their published documentation during the Subscription Term, when used on a supported Microsoft 365 environment.
Except as expressly stated in these Terms, all conditions, warranties and representations (whether express or implied by statute, common law or otherwise) are excluded to the fullest extent permitted by law. In particular, we do not warrant that:
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.
Subject to clause 11.1, neither party will be liable to the other for any indirect, special or consequential loss, or for loss of profits, loss of revenue, loss of business, loss of goodwill, loss of anticipated savings or loss or corruption of data, in each case whether arising in contract, tort (including negligence) or otherwise.
Subject to clauses 11.1 and 11.2, our total aggregate liability arising out of or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the total fees paid by you to us under the relevant Order or statement of work in the twelve (12) months preceding the event giving rise to the claim.
You acknowledge that the operation, configuration and security of your Microsoft 365 environment is your responsibility. We are not liable for any data loss, downtime or business interruption arising from changes you make, third-party tools you install, or actions taken by Microsoft.
Retained engagements may be terminated by either party with thirty (30) days' written notice. Annual Licences and fixed-scope projects run for their stated term and cannot be terminated for convenience, save as expressly set out in the relevant Order.
Either party may terminate immediately on written notice if the other party:
On termination: all outstanding fees become immediately payable; your Licence to use the Apps ends and you must uninstall them from your Tenant; each party will return or destroy the other's confidential information; and any clauses intended to survive termination (including those relating to IP, confidentiality, liability and governing law) will continue.
Our Apps and Consulting Services interact with third-party platforms including Microsoft 365, SharePoint, Power Platform, Nintex K2 Cloud, Unily, Stripe and Calendly. Your use of those platforms is governed by the relevant third party's own terms. We are not responsible for the availability, performance, pricing or licensing changes of any third-party platform.
We may update these Terms from time to time to reflect changes in our services, technology, law or commercial practice. Where changes are material, we will notify existing customers at least thirty (30) days before they take effect. Continued use of the website, services or Apps after the effective date constitutes acceptance of the updated Terms.
These Terms, together with any applicable Order or statement of work, constitute the entire agreement between us and supersede any prior discussions or agreements relating to their subject matter.
Nothing in these Terms creates a partnership, joint venture or agency relationship between the parties.
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations to any successor in connection with a sale or restructuring of our business.
Neither party will be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, strikes, internet or telecoms failures, or actions of governments or regulators.
A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute arising out of or in connection with them.
If you have any questions about these Terms, please contact us:
These Terms were last updated on 5 May 2026.
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