Unily Employee Experience Platform Support & Development

Expert Unily support from a certified Practitioner, Associate and Professional. We build custom widgets, configure integrations, and keep your employee experience platform running at its best - without the overhead of a full-time Unily specialist.

Book Free Consultation View Case Studies

Unily Certified

2,000+

Employee Deployment

Enterprise

Implementation Experience

Based Support

Is This You?

If any of these sound familiar, you need a Unily specialist on call.

✗

Your Unily platform is live but the partner who implemented it is no longer available or responsive

✗

You need custom widgets or integrations built but don't have the in-house development capability

✗

Adoption is lower than expected - your employee experience platform feels more like a static intranet than a living digital workplace

✗

You want to connect Unily with Workday, Slack, Zoom or other enterprise tools but aren't sure how to approach it

✗

Your internal comms team wants new features and page layouts but can't get them configured without technical help

Unily Certified at Every Level

Unily is a powerful platform, but it has a small partner ecosystem compared to Microsoft 365 or Salesforce. Finding someone who knows it properly - and holds formal certifications - is rare. We hold all three.

Unily Practitioner

Content management, page building, site configuration and day-to-day platform administration. The foundation for managing a live Unily environment.

Unily Associate

Advanced configuration, widget development, integration setup and platform architecture. The technical layer that turns Unily into a connected digital workplace.

Pro

Unily Professional

Enterprise implementation, governance, custom development and strategic advisory. The expertise needed for large-scale, multi-site deployments.

Enterprise Implementation Experience

We've delivered a large-scale Unily implementation for an enterprise organisation with over 2,000 employees - including deep integrations with Workday, Slack and Zoom, and custom widgets to support learning and development programmes.

What We Delivered

✓ Full Unily platform implementation for 2,000+ employees across multiple office locations

✓ Workday integration - employee profiles, org structure, and people data synced automatically into Unily

✓ Slack integration - Unily content and notifications surfaced directly in Slack channels and threads

✓ Zoom integration - meeting scheduling and join links embedded within the platform

✓ Custom L&D widgets - learning pathway tracking, course recommendations and completion dashboards built as bespoke Unily widgets

✓ Multi-site information architecture with audience targeting for regional and departmental content

2,000+

Employees onboarded

Enterprise integrations (Workday, Slack, Zoom)

Custom

L&D widgets built from scratch

What We Do

Whether you need ongoing platform support, custom development, or help driving adoption - we cover the full Unily lifecycle.

Support

Platform Support & Administration

Retained support for your live Unily environment. We handle content management assistance, site configuration changes, user and permission management, widget troubleshooting, and platform updates.

✓ Content publishing support and page template management

✓ User permissions, audience targeting and security configuration

✓ Widget configuration, troubleshooting and updates

✓ Platform version updates and release management

Custom Development

Custom Widgets & Components

When out-of-the-box Unily widgets don't meet your requirements, we build custom components. From L&D dashboards and interactive org charts to data-driven content feeds and form builders - tailored to your employee experience goals.

✓ Custom widget development for specific business requirements

✓ Learning and development tracking widgets with progress dashboards

✓ Interactive people directories and team showcases

✓ Data-driven content widgets connected to external APIs

Integration

Enterprise Integrations

Connect Unily to your wider technology stack. We build and maintain integrations with HR systems, collaboration tools, learning platforms and business applications so your employee experience platform becomes the central hub, not another silo.

✓ Workday - employee profiles, org data, new starter feeds and offboarding triggers

✓ Slack - content distribution, notifications, and channel-based engagement

✓ Zoom - meeting scheduling, event integration and video content embedding

✓ Microsoft 365 - SharePoint, Teams, OneDrive and Azure AD connectivity

✓ Learning platforms - LMS integration for training content and progress tracking

Strategy

Adoption & Employee Experience Strategy

A platform is only as good as its adoption. We help organisations get genuine value from Unily - not just a launch, but sustained engagement that makes the platform part of people's daily working lives.

✓ Adoption tracking and analytics review - identify what's working and what's not

✓ Content strategy for internal comms - publishing cadence, audience targeting, engagement metrics

✓ Champion network setup - empower content contributors across departments

✓ Information architecture reviews and navigation optimisation

Custom Widgets for Learning & Development

One of the most impactful custom builds we've delivered on Unily was a suite of L&D widgets for an enterprise client. The standard Unily components didn't support the level of learning pathway tracking and personalised course recommendations they needed - so we built them from scratch.

These widgets connected to the client's LMS via API, pulled individual learning data, and presented it in a personalised dashboard within Unily. Employees could see their assigned courses, track completion progress, discover recommended content based on their role, and access everything without leaving the platform.

✓

Personal Learning Dashboard

Each employee sees their assigned courses, completion status, upcoming deadlines and certificates earned - all within a single Unily widget. Data pulled in real-time from the LMS API.

✓

Role-Based Course Recommendations

Courses surfaced based on the employee's job role, department and career level. Connected to Workday profile data so recommendations update automatically when someone changes role.

✓

Manager Completion Dashboard

Line managers see a team-level view of training completion rates, overdue courses and compliance status. No more chasing HR for reports - the data is live on the platform.

How We Work

Most Unily clients work with us on a retained basis - a set number of hours per month covering support, development and strategic advice.

Review

We assess your current Unily environment - configuration, widgets, integrations, content structure, adoption analytics and any known issues.

Stabilise & Quick Wins

Fix outstanding issues, resolve widget errors, tidy up content architecture, and deliver quick wins that show immediate value to your stakeholders.

Build & Evolve

New widgets, integrations, adoption initiatives and platform improvements. Retained hours that flex between support and development as priorities shift.

Need a Unily specialist on call?

Book a free discovery call to discuss your Unily environment and support requirements.

Book Free Consultation →

Unily FAQ

Can you take over Unily support from our previous partner?

Yes - this is a common scenario. We start with a thorough review of your Unily environment to understand the configuration, integrations, custom widgets and any outstanding issues. We document everything and build a knowledge base so support isn't dependent on any one person. There's typically a 2-3 week onboarding period before we're fully up to speed.

How does retained Unily support work?

We agree a set number of hours per month depending on your platform size, business needs and complexity. Those hours flex between reactive support (fixing issues, content help) and proactive development (new widgets, integrations, improvements). You get a certified Unily specialist without the cost of a full-time hire.

Can you build custom Unily widgets?

Yes. We build custom widgets that extend Unily beyond its out-of-the-box functionality. Examples include L&D tracking dashboards, interactive people directories, data-driven content feeds, survey and feedback tools, and widgets that pull data from external APIs. If you can describe what you need, we can most likely build it.

Can Unily integrate with Workday?

Yes - we've delivered this integration for an enterprise client. Workday employee profiles, org structure, job roles, department data and new starter information can all sync into Unily automatically. This keeps your people directory, audience targeting and content personalisation accurate without manual data entry. The integration runs on a scheduled sync with incremental updates.

Can Unily integrate with Slack?

Yes. We've built Slack integrations that surface Unily content and notifications directly in Slack channels. This is particularly useful for organisations where Slack is the primary collaboration tool - employees see important platform content in their Slack workflow without needing to visit Unily separately. It works both ways: actions in Slack can trigger updates in Unily.

Our adoption is low - can you help?

Yes. Low adoption usually comes down to one or more of: poor information architecture (people can't find things), lack of fresh content (the platform feels stale), no personalisation (everything looks the same for everyone), or the platform isn't integrated into daily workflows. We diagnose the root cause using Unily's analytics, then build a practical improvement plan - typically quick wins first to show momentum, then structural changes.

Should we stay on Unily or move to SharePoint?

It depends on your requirements and budget. Unily excels at employee experience features - personalisation, multi-channel publishing, analytics and engagement tools that go beyond what SharePoint offers natively. If those features matter to your organisation, Unily is worth the investment. If you're primarily using it as a document repository and news feed, SharePoint Online with some custom SPFx web parts might deliver what you need at a lower cost. We work with both platforms and can give you an honest assessment.