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🧭Consultancy service

Unily Support

Expert support for the Unily intranet platform - configuration, content, integrations and adoption.

✓ Expert Unily specialists✓ Led by a senior consultant✓ Fixed-price proposals
The problem

You invested in Unily but the internal expertise has moved on, the platform is under-used, and the vendor queue is not the partnership you expected.

How we fix it

We provide hands-on Unily support - configuration, content operations, integration troubleshooting and adoption - from consultants who work across both Unily and the Microsoft 365 stack it sits on.

What's included

Everything the job needs

Platform configuration

Site structure, permissions, themes and features set up properly.

Content operations

Publishing support, governance and content lifecycle management.

Integration troubleshooting

Microsoft 365, Entra ID and third-party integrations kept healthy.

Adoption & training

Editors and comms teams confident in the platform.

Roadmap advice

Honest guidance on Unily vs SharePoint for your future.

SLA-backed response

Defined response times under a support retainer.

Pricing

Fixed price. No surprises.

Every proposal comes with a clear scope, fixed price and timeline before any work starts.

Support engagement
from £799 /month +VAT

Unily support runs under our standard retainers, sized to your platform and content volume. Ad-hoc engagements also available.

Get a quote
Ongoing retainer
from £799 /month +VAT

A senior M365 consultant on-demand - support, new builds and strategy under one predictable monthly plan.

See retainer plans
How it works

From first call to go-live

1

Platform review

We assess configuration, content health and integration state.

2

Fix & stabilise

Outstanding issues resolved, governance gaps closed.

3

Support

Ongoing configuration, content and integration support under SLA.

4

Grow adoption

Training and roadmap work so the platform earns its licence fee.

Questions about Unily Support

Are you a Unily partner?

We are independent specialists - which means our advice on Unily vs alternatives is honest, not commercially motivated.

Can you help us evaluate Unily vs SharePoint?

Yes. We work deeply in both, so we can give a grounded comparison for your size, budget and comms needs - including migration options either way.

What does support cover?

Configuration, permissions, theming, content operations, integration troubleshooting and editor training - scoped to your retainer hours.

Can you migrate us from Unily to SharePoint?

Yes - content architecture, migration and rebuild using SharePoint plus our web parts, if and when that is the right move.

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Let's talk about your Unily platform

A free 30-minute discovery call. No sales pitch, just honest advice on the right approach.